Coupons, Promotions & Sales
Where do I apply a promo code or gift card?
Add a promo code or gift card to your order (Desktop). Proceed to checkout with the checkout button in your cart. During checkout, you will see a discount code box on the right side of the page. Type…
Can I use more than one code per order?
Only one promotional code or discount is allowed per order. Gift cards cannot be used with promotional codes. Promotional codes cannot be used on sale items.
Do you price match?
Price Matching. Unfortunately, we do not offer price matching at this time.
Items marked "FINAL SALE" cannot be returned or exchanged.
How can I redeem a gift card?
Gift cards can be redeemed exactly like a promo code. During checkout, enter the code in the discount code box and click the arrow to apply the gift card amount to your order. Gift cards can only be…
I forgot to apply a promo/coupon code!
Forgot to add a promo code to your order? If you forget to apply a discount code at checkout we are able to apply the discount code only up to 12 hours after placing the order. Please contact us imme…
What does "Exchange Only" mean?
If an item you purchased is marked "Exchange Only" this mean you can only send the item back as an exchange for another item or store credit. Exchange Only items cannot be returned for a refund.
Why haven’t I received my referral reward?
Thanks so much for spreading the word about Casely! Once your friend has redeemed their 35% off coupon code, a referral reward will automatically be emailed to you within 5 days of their purchase. If…
Why is my coupon code not working?
There could be a few reasons that your coupon code is not working. Below, we break down the possible issues and how to resolve them: 1. Coupon code is restricted on certain items: Casely Club Orders…