Holiday Shipping Info

Gift Boxes

Gift Boxes. This year we are offering Casely Gift Boxes for purchase! These are sleek black, magnetic boxes with a metallic silver Casely logo on the top. A classy, beautiful way to present your gift…

Laurin Thompke
Updated 3 months ago by Laurin Thompke

Holiday Extended Return/Exchange Window

Holiday Extended Return/Exchange Window. All orders purchased starting November 1st will be able to return or exchange until January 10th, 2021! Just make sure the item(s) are new, unused and in the…

Laurin Thompke
Updated 3 months ago by Laurin Thompke

USPS Tracking Information

USPS Tracking Information - What does my link mean? You will get a tracking link/number as soon as your order ships! If your tracking doesn't update within 3-4 business days, don't worry-- that's tot…

Laurin Thompke
Updated 3 months ago by Laurin Thompke

When should I order to make sure I get my items on time?

When should I order to make sure I get my items on time? Plan ahead! During the holidays, everyone online shops... especially this year. Which means mail carriers like USPS and FedEx get backed up an…

Laurin Thompke
Updated 2 months ago by Laurin Thompke

Why hasn't my order shipped?

Why hasn't my order shipped? Due to the insanely high volume of orders we received from the sales, and the extra precautions we are having to take at our fulfillment center due to COVID-19, processin…

Laurin Thompke
Updated 3 months ago by Laurin Thompke

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