Holiday Extended Return/Exchange Window

Laurin Thompke Updated by Laurin Thompke

Holiday Extended Return/Exchange Window

All orders purchased starting November 1st will be able to return or exchange until January 12th, 2024! Just make sure the item(s) are new, unused and in the original packaging.

We unfortunately will not be able to accept returns or exchanges without the original packaging.

Gift without worry!

Is part or all of your order a gift? Follow the steps in the link below to quickly & easily create a gift receipt: Casely Gift Receipt

What you will need:

1. Your order number.

2. Shipping zip code or email address on the order.

You will be given a link to email, SMS text, or you will be able to print off the QR code to give to the recipient. With the unique link, they will be sent straight to the exchange page and can enter in all of their information.

If you have multiple items in your order and they are going to different people, you can create a separate receipt for each item! Additionally, they will only be able to see the item(s) that was meant for them and they will only see the full/regular price of the item(s) and can't see if any discounts were applied.

Need more help? Click here for more details on creating gift receipts: Gift Receipts

How did we do?

Gift Boxes

USPS Tracking Information