Shipping
2025 Holiday Shipping!
The holidays are our favorite time of year, but also the busiest! As everyone shops online for gifts and goodies, mail carriers like USPS, FedEx, DHL, and UPS experience their highest volume of the y…
Accidentally had my order shipped to the incorrect address. What can I do?
My order shipped to the incorrect address. If your order has not been shipped and was placed less than one (1) hour ago , please email us right away! If we can catch it before it processes and/or shi…
Do you ship internationally?
Yep, we ship worldwide with both USPS First-Class Package International Service and DHL International mail! We charge a flat shipping fee of $10 USD (Canada and Mexico) & $15 USD (everywhere else) pe…
How much is shipping?
We offer free shipping for U.S. domestic orders over $30 (before tax and after promo codes & discounts) and free international shipping for orders over $100 USD (before tax and after promo codes & di…
Modify/change my shipping address?
Can I change my shipping address? For retail customers: if you placed an order with an incorrect shipping address, please contact us immediately with the correct address. Please click the "Contact" b…
My package is missing! What should I do?
My order was marked delivered, but I don't see it! Still haven’t received your order even though your order status says “delivered”? Try checking with your neighbors first to make sure the package di…
Shipping & Order Tracking FAQs
When can I expect my order to arrive? We know waiting is the hardest part, especially when cute phone cases are involved! 💅 Once you place your order, our team gets to work packing it up with love. O…
Track My Package - Where is my order?
When will my order arrive? All orders shipped with USPS Ground Advantage are estimated to arrive in 2-5 business days after being shipped. Please allow up to 1 business day for the order to process.…
Tracking with USPS
What does my tracking link mean? You will get a tracking link/number as soon as your order ships! If your tracking doesn't update within 3-5 business days, don't worry-- that's totally normal! Here a…
What different shipping options do you offer?
We are currently only shipping with USPS: USPS Ground Advantage: Free for all orders over $30+ and $5 for all orders under. All orders typically arrive in 2-5 business days after shipping. * Please a…
When can I expect my order to arrive?
All retail orders should ship within 1 to 2 business days of purchase (excluding holidays and weekends). Orders with custom items can take up to 3 business days to process! While we work hard to ship…
Why did only one of my cases ship?
In an effort to get your items to you quicker, orders with multiple items may be fulfilled separately! Please allow up to 3 business days for processing. You will receive an email when your order has…
