Shipping
Accidentally had my order shipped to the incorrect address. What can I do?
My order shipped to the incorrect address. If your order has not been shipped, please email us right away! If we can catch it before it ships out, we would be more than happy to correct the shipping…
Do you ship internationally?
Yep, we ship worldwide with FedEx Priority mail (4-6 business days)! We charge a flat shipping fee of $10 per international shipment.
How much is shipping?
All subscription boxes are shipped for FREE to anywhere in the United States. Shipping for retail orders under $20 will be a flat rate of $3.95 (U.S.). Retail orders $20+ are shipped for FREE. We off…
Modify/change my shipping address?
For retail customers: if you placed an order with an incorrect shipping address, please contact us immediately with the correct address. Please click the "Contact" button at the top of the page to se…
My package is missing! What should I do?
Still haven’t received your order even though your order status says “delivered”? Try checking with your neighbors first to make sure the package didn’t get delivered to their house instead. Sometime…
Track My Package - Where is my order?
When will your order arrive? All orders shipped with free standard USA shipping are estimated to arrive in 2-4 business days. Please allow up to 1 business day for your order to be processed and ship…
When can I expect my order to arrive?
All retail orders ship within 24 hours of purchase (excluding holidays and weekends). 🇺🇸 U.S. Free Standard Shipping: delivered in 2-4 business days via USPS First Class Mail 🇺🇸 U.S. 2-3-Day Shipping…
Why did only one of my cases ship?
It is likely that the second case that you ordered is a "Preorder" item. This means that the item(s) you ordered is on backorder & will be shipped separately. You will receive an email as soon as thi…
