Shipping

Do you ship internationally?

Yep, we ship worldwide with FedEx Priority mail (4-6 business days)! We charge a flat shipping fee of $10 per international shipment.

Emily S.
Updated 3 months ago by Emily S.

How much is shipping?

All subscription boxes are shipped for FREE to anywhere in the United States. Shipping for retail orders under $20 will be a flat rate of $3.95 (U.S.). Retail orders $20+ are shipped for FREE. We off…

Emily S.
Updated 5 months ago by Emily S.

Modify/change my shipping address?

For retail customers: if you placed an order with an incorrect shipping address, please contact us immediately with the correct address. Please click the "Contact" button at the top of the page to se…

Emily S.
Updated 2 months ago by Emily S.

My package is missing! What should I do?

Still haven’t received your order even though your order status says “delivered”? Try checking with your neighbors first to make sure the package didn’t get delivered to their house instead. Sometime…

Christy Gurganus
Updated 2 months ago by Christy Gurganus

Track My Package - Where is my order?

When will your order arrive? All orders shipped with free standard USA shipping are estimated to arrive in 2-4 business days. Please allow up to 1 business day for your order to be processed and ship…

Emily S.
Updated 3 months ago by Emily S.

When can I expect my order to arrive?

All retail orders ship within 24 hours of purchase (excluding holidays and weekends). 🇺🇸 U.S. Free Standard Shipping: delivered in 2-4 business days via USPS First Class Mail 🇺🇸 U.S. 2-3-Day Shipping…

Emily S.
Updated 2 months ago by Emily S.

Why did only one of my cases ship?

It is likely that the second case that you ordered is a "Preorder" item. This means that the item(s) you ordered is on backorder & will be shipped separately. You will receive an email as soon as thi…

Emily S.
Updated 5 months ago by Emily S.

Contact