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Club FAQs
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Club Portal
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When will my first Club case arrive?
Getting Started
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Casely Club Calendar - Subscribe & Unsubscribe Instructions
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What if I get a new iPhone model? Where can I make any changes?
What is the Casely Club?
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Ah, I forgot to apply a promo/coupon code!
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Nominate a charity for #EveryCaseCounts
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Who is CASELY?
Holiday Shipping Info
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Ordering
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Product Questions/Specs
Accessories + More
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The Cloud Carryall Bags
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Power Pods
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Power Pod Max User Manual
Power Pods | Video FAQs
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The buttons are hard to press with my case on?
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Returns, Exchanges & Warranty
Gift Without Worry! - Holiday Extended Return/Exchange Window
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International Returns & Exchanges
Order FAQs
Start an Exchange or Return
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Shipping
2025 Holiday Shipping!
Accidentally had my order shipped to the incorrect address. What can I do?
Do you ship internationally?
How much is shipping?
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Shipping & Order Tracking FAQs
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Tracking with USPS
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Work with us!
- All Categories
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- Do you ship internationally?
Do you ship internationally?
Updated
by Emily S.
Yep, we ship worldwide with USPS First-Class Package International Service! We charge a flat shipping fee of $10 USD (Canada and Mexico) & $15 USD (everywhere else) per international shipment, or free for orders over $100 USD.
Average transit time to your country/region with USPS First-Class Package International Service is below. Please keep in mind that these are estimates, not guarantees. USPS does not guarantee delivery times for this service.
🌎 Average transit times by region:
- Canada: approximately 7-21 business days, though many shipments arrive within 2 weeks. Customs processing can add delays.
- Europe & UK: typically 7-21 business days for most Western European countries. The UK tends tends to be on the faster end (1-2 weeks), while Eastern Europe can run longer.
- Australia & New Zealand: generally 10-20 business days. These tend to take long due to distance and customs processing.
- Asia & Middle East: varies based on destination and customs processing. Could be anywhere from 7-21 business days to 3-6 weeks.
- Central & South America: highly variable based on destination. Could take anywhere from 2-6 weeks. Brazil has a strict customs process, which can delay delivery significantly.
Customs Duties, Fees, & Taxes:
International orders may be subject to customs duties, import taxes, and fees upon arrival in your country. These charges are determined by your destination country's customers authority and are outside of our control.
Any applicable fees are the responsibility of the customer and are collected by your local customs or postal service upon delivery.
Please note that customs fees are not included in your shipping charges and we are unable to cover or reimburse these costs. We recommend checking with your local customers office for an estimate of potential fees before placing your order.
If your order was shipped with DHL:
In many cases, your order will ship with DHL for the first leg of its journey and then be transferred to your local postal service for final delivery. Once the package reaches your country, tracking updates may be provided by the local carrier’s system.
If your package appears to be in transit longer than expected, it’s usually just awaiting clearance or transfer between carriers.
We ask that you give it at least 10 business days for the tracking to update. Often, the package is in transit to the final destination and the tracking is just delayed.
Any USPS service alerts & disruptions will be posted here: https://about.usps.com/newsroom/service-alerts/
2026 USPS Holidays & Events: https://about.usps.com/newsroom/events/