Can I cancel an order?

Laurin Thompke Updated by Laurin Thompke

Yes, as long as the order has not been shipped. If you have received a shipping email with a tracking number, we unfortunately will not be able to cancel the order.

Just shoot an email to our Customer Support Team with your order number.

We try our best to answer each email as quickly as possible! If an order ships before we are able to cancel, there is unfortunately nothing we can do about it.

How did we do?

Pending Charge - Why was I charged twice?