What is the return policy?

Emily S. Updated by Emily S.

A return must be initiated within 30 days of placing your order.

  • Merchandise must be returned within 30 days of the order date
  • Pre-paid return labels are sent, free of charge, for returns for store credit (US Only)
  • Pre-paid return labels are sent, with a $5 handling fee, for returns for a cash refund
  • Merchandise must be unused and in perfect condition to qualify for return or exchange
  • Merchandise must be accompanied by the original product packaging
  • Any merchandise marked "Final Sale" cannot be exchanged or returned 
  • Original shipping charges are non-refundable
  • Received a Defective item? If you believe you have received a defective item, please complete this form so we can resolve this issue immediately
  • Please note, returns and exchanges are not available for Monthly Club purchases

To request a return, please click here.

How did we do?

What is the exchange policy?

When will I receive my refund for my returned item?