What is the exchange policy?

Emily S. Updated by Emily S.

We accept exchanges for items that are new, unused and in the original packaging within 30 days of your order being placed.

  • Exchanges are processed as soon as USPS scans in your return package. PLEASE use the label you received via email to send back the return. This is how our system automatically processes a return and exchange.
  • If you do not use the label we provide, please shoot us an email with your tracking information, so we can track the return and process the exchange accordingly.
  • Original shipping charges are non-refundable.
  • Pre-paid return labels are sent, free of charge, for all exchanges (US Only).

To request an exchange, please click here.

How did we do?

Start an Exchange or Return

What is the return policy?