Product Issues

My Casely Power charging case isn't working

Inserting your phone into your CaselyPower Case. Powering on your CaselyPower Case. Power on your charging case by pressing and holding the button for three seconds. Once the lights become illuminate…

Emily S.
Updated 2 months ago by Emily S.

My Phone Ring isn't sticking

Our rings are engineered with the strongest adhesive in the market. If your ring is not sticking, then you may have received a defective item. Please fill out this form to receive a replacement.

Emily S.
Updated 2 months ago by Emily S.

The buttons are hard to press with my case on?

We have an easy fix for that! Our cases are designed to be a snug and tight fight to your phone to offer maximum protection. However, the buttons can be a bit tight when first applied. With the case…

Emily S.
Updated 2 months ago by Emily S.

What should I do if I received the wrong item(s)?

Sorry about that! If we sent you an incorrect item in your order, click the “Contact” link below and provide us with your name, order number and the item(s) you’re missing or received by accident. We…

Christy Gurganus
Updated 3 months ago by Christy Gurganus

Contact