My Power 2.0 Case will not charge and no lights blink

Mark Stallings Updated by Mark Stallings

To begin charging the phone, you will need to first make sure your phone is fully secure in the case, then hold the button on the back of the case for 3 seconds.

If no lights are blinking after pressing and holding the button down for 3 seconds, it could mean that your phone is not connecting to the case properly.  We recommend making sure your phone software is up to date and the charging port (the hole where you plug your charger into) inside of your iPhone is clean of any dust or particles. Once the port is free of debris and your software is up to date, slide your phone back into the case and make sure the case is fully secure on the phone.

The following link is a video to see how to push on the phone to better secure it into the case, to get it connected to your phone: Click Here to Watch Video



Read all instructions and warning prior to using this product. Improper use of this product may result in product damage, excess heat, toxic fumes, fire or explosion, for which damages you ("Purchaser"), and neither Casely, Inc. nor Manufacturer, are responsible.

  • Do not use device in high-temperature environment, including heat caused by intense sunlight or other forms or heat. Do not place device in fire or other excessively hot environments. Exposure to fire or temperature above 212°F (100°C) may cause explosion.
  • Do not expose the Power 2.0 Charging case to rain or snow.
  • Do not use the Power 2.0 Charging case in excess of its output rating. Overloading outputs above rating may result in a risk of fire or injury to persons.
  • Do not disassemble this product or attempt to re-purpose or modify it in any manner.
  • For questions or instructions for the various ways to charge this device, refer to the user manual.
  • Use of a power supply or charger not recommended or sold my Casely, Inc. may result in a risk of fire or injury to persons.
  • If this device is accessible to or may be used by a minor, purchasing adult agrees to be solely responsible for providing supervision, instruction, and warnings. Purchaser agrees to defend, indemnify, and hold Casely, Inc. and Manufacturer harmless for any claims or damages arising from unintended use or misuse by a minor.
  • All products have gone through a thorough quality assurance inspection. If you find that your device is excessively hot, is emitting odor, is deformed, abraded, cut, or is experiencing or demonstrating an abnormal phenomenon, immediately stop all product use and contact Casely, Inc.

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