Billing & Charges
Can I cancel an order?
Pending Charge - Why was I charged twice?
When will I receive my refund?
When will my credit card be charged?
Club FAQs
Club Billing
Are all subscription plans charged as recurring payments?
Can I skip a month?
How can I cancel my account?
How can I modify my billing information?
How much & how frequently will I be charged?
Is it free to join/cancel?
When will I be billed for my Club Casely?
Why was my subscription renewed?
Club Portal
Club Shipping
Can I modify my club membership shipping address?
When will I receive my 2nd (and beyond) case?
When will my first Club case arrive?
Getting Started
Coupons, Promotions & Sales
Ah, I forgot to apply a promo/coupon code!
Can I use more than one code per order?
Casely VIP Rewards Program
Do you price match?
FINAL SALE
How can I redeem a gift card?
What does "Exchange Only" mean?
Where do I apply a promo code or gift card?
Why haven’t I received my referral reward?
Why is my coupon code not working?
General
How do I unsubscribe from SMS and/or Email notifications?
Nominate a charity for #EveryCaseCounts
What is #EveryCaseCounts?
Who is CASELY?
Holiday Shipping Info
Creating & Using Gift Receipts
Gift Boxes
Holiday Extended Return/Exchange Window
USPS Tracking Information
When should I order to make sure I get my items on time?
Why has only part of my order shipped?
Ordering
Help! I'm having an issue placing my order!
Just placed my order, but I ordered the incorrect size or my shipping address is wrong. What can I do?
Pre-Orders
What is AfterPay?
What payment methods do you accept?
Why didn't I receive an order confirmation?
Product Questions/Specs
CaselyPower Charging Cases
How much extra battery life will I get out of my CaselyPower Charging Case?
How to work my new Power 2.0 case
Power 2.0 - iPhone 13s
Power 2.0 IMPORTANT SAFETY INSTRUCTIONS
Power vs. Power 2.0, Protection & Specs
Will my Power 2.0 case work with my Apple CarPlay?
Will my headphones still work with my Power Charging Case?
Bold + MagSafe Collection
Bold Protection
Classic Protection
Do you have cases for Samsung devices?
Essential Collection
Glass Screen Protector Installation
How do I remove my case?
MagWallet vs. MagWallet+
POWER POD IMPORTANT SAFETY INSTRUCTIONS
Power Pod FAQs
Power Pod User Manual
Power Pods | Video FAQs
What are the Phone Rings?
What do I use the Stick on Wallets for?
What is a Grippy?
What is the Phone Loop?
What is the difference between our Bold & Classic Collection Cases?
Will CASELY cases protect my phone?
Product/Order Issues
Help! I received someone else's order?
My Casely Power case isn't working. What can I do?
My Phone Ring isn't sticking
My Power 2.0 Case will not charge and no lights blink
My item(s) arrived damaged. What do I do?
Power 2.0 Wireless Charging Specs
The buttons are hard to press with my case on?
What should I do if I received the wrong item(s)?
Returns Exchanges & Warranty
Gift Without Worry! - Holiday Extended Return/Exchange Window
How do I file a warranty claim?
How do returns/exchanges work if the order was placed with a discount code?
International Returns & Exchanges
Start an Exchange or Return
What is the exchange policy?
What is the return policy?
What is your warranty?
What's an Instant Exchange?
When will I receive my refund for my returned item?
Why haven't I received my exchange case yet?
Shipping
Accidentally had my order shipped to the incorrect address. What can I do?
Do you ship internationally?
Holiday Shipping!
How much is shipping?
Modify/change my shipping address?
My package is missing! What should I do?
Track My Package - Where is my order?
Tracking with USPS
What different shipping options do you offer?
When can I expect my order to arrive?
Why did only one of my cases ship?
Work with us!
- All Categories
- Product Questions/Specs
- Essential Collection
Essential Collection
What is the Essential Collection?
The Essential Collection is the perfect middle ground between our Classic and Bold Collection. These cases are slim, provide dual-layer protection with a 2mm raised front lip and back camera lip. We offer the Essential Collection for select iPhone, Samsung, and Google devices.
What is the Essential + MagSafe Collection?
The Essential + MagSafe Collection is the exact same as the Essential Collection, but the cases are MagSafe compatible! Currently, we are only offering Essential + MagSafe for select iPhone devices.
Essential Collection Specs
- Two Piece, Dual-layer protection with a hard exterior shell
- Shock absorbing silicone layer (interior)
- Slim, yet protective
- 2mm raised front lip & back camera lip
- Wireless charging compatible
- MagSafe compatible (iPhones only)
- Designs are printed with a sleek, glossy finish fully wrapped around the bumper
Does this sound like the perfect phone case for you? Here is a link to shop the full collection: Essential Cases
Please Note: This collection is available to U.S. customers only and cannot be shipped with expedited shipping (standard shipping only).
